Business Psychology
Employers and leaders in the business world are progressively turning to psychologists for guidance in order to improve their productivity, increase sales, minimize employee risk, and achieve advantages over their competition. This applies to all organizations including large corporations, small to medium businesses, and hopeful entrepreneurs. Utilizing the principles of Business Psychology can help your company grow, find more effective ways to deal with challenges, and function more effectively.

What is Business Psychology?
The principles of Business Psychology rest on understanding how human desires, cognition, mood, and motivation affect job performance, enhancement, productivity, and objective outcomes. Assessing and analyzing the personality dynamics, interpersonal relatedness skills, critical thinking abilities, and the motivational challenges of your employees leads to a better understanding of their strengths and how best to maintain their enthusiasm and commitment. Whether you realize it or not, the psychological dispositions of your employees affect your company’s output.

How can Business Psychology help your Business?
Smart businesses recognize that success in the marketplace relies upon the performance of their employees. In today’s market, high performance in your people is essential to achieving outstanding results. Utilizing the principles of Business Psychology can help you fuse people and performance together to accomplish the results you require. The ability to find the right mix of talent and mastery with the capability to strategize and implement the competitive advantage necessary to survive in today’s business environment is our business. In reality, organizational strategies born today have a limited life-span, hence necessitating an ever changing view of the business world. This reality requires executives to be able to flexibly change their approach and adapt their abilities to match the transitions that are occurring at ever increasing speed. Business Psychology becomes your litmus test in establishing management roles necessary to realize your company’s future goals. Having decided on those critical roles, Business Psychology assists in the assessment and coaching of those people to ensure maximum fit and success in moving forward.

Advantages of Business Psychology
The focus of Business Psychology is to look at a business both from the inside out, as well as the outside in, fusing the respective parts into a whole that result in greater clarity of purpose and higher performance. There are four critical areas of any business: Environment; Leadership; Roles; & Person. Each of these areas is dependent on the others, and whether you follow the direction from Environment to Person, or Person to Environment, the outcome needs to be the same—outstanding results through discretionary effort.

The Environment is made up of external and internal factors. Externally, the organization is always monitoring its responses to outside influences, those of customers and clients, suppliers, market place needs, legal and legislative requirements, economic realities, and specific requirements related to its specific industry. Internally, the organization needs to be aware of the kind of culture that is being created.

• Is the environment internally conducive to getting the best out of your employees?
• How is the organization driven?
• By market, sales, manufacturing, profit centered, or distribution?

These drivers play an important part in how the internal environment needs to be structured.

The Leadership is paramount in creating the environment for the organization’s employees. Leadership needs to provide the standards, vision, and clarity as to the direction the business is going and the “how-to” of getting there. Understanding the roles, capabilities, and challenges of leadership—whether operational, financial or enterprise wide—is a critical function of a successful organization. In these times of shifting demographics, finding the right people to fill the roles of leadership will be challenging. Organizations need to be clear about how to develop their people to take-on more demanding roles.

The Roles in an organization become the blueprint for its success. In every business there are critical roles that guarantee a company’s success, and other roles that have a support function. All are important to the overall success of the operation. This requires due diligence to ensure that the roles are fully understood: their relevance, the critical success factors, and their specific challenges all go together to form the blueprint. As well, rewards and recognition together with performance markers become an important part in understanding how each role gets played out.

The Person is at the heart of the organization, and it is here where the proverbial rubber hits the road. Understanding each person’s strengths, and building on these strengths through effective development, ensures the fortification of a solid foundation for any business. Business Psychology is a new approach for the business that wants to succeed in today’s market environment.

What We Offer:

Mills Psychology is a specialized Business Psychology consulting firm geared toward dealing with growth opportunities for small and medium size business. Our range of services include:

• In-depth assessment services for role identification and role fit
• Development of key people and internal training to enhance aptitudes, skills, and achievement
• Improving the effectiveness of leadership and team dynamics through mentoring/coaching and specific training facilitations
• Sales and Sales Management development, training, and coaching
• Succession planning
• Staff training and development tools to improve performance
• Facilitating Emotional intelligence (Emotional IQ)
• Workshops to teach specific strategies and tactics that create bottom line results
• Keynote presentations to achieve top motivation levels and inspire staff to step up their game
• Group seminars to reach all your staff with the right message at once
• Building enterprise-wide capabilities to support growth in the future
• Stand alone training seminars of short duration covering a wide range of personal and business topics

Specific Services:

Role Analysis – This is when a role is analyzed from a psychological perspective. It can either be used to identify workers who are best suited to a role, or to identify ways of changing a role, so that employees can perform it more efficiently.

Individual Assessment – This is used to assess differences between individuals, highlight strengths to capitalize on, identify limitations or areas of improvement, and provide a comprehensive profile, which can be used to select employees for particular jobs.

Training Applications – Job analysis and structural design can be used to determine how best to train individuals for a given job.

Performance Management – This is when an individual’s behavior is weighed against what would be most effective for a job. Performance management is implemented by using feedback in order to improve productivity.

Group Behavior – This is the study of how individuals function as a collective, and it can be applied in order for teams to operate more effectively.